You probably wish to customize the application for your organization. This is accomplished through several administration pages.
Accessing the Administration Pages
Select the gear-shaped icon in the top right hand corner of the screen and then select Manage Apps. The Risk Register application menu appears in the left-hand navigation panel with these links:
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Each link is described below.
Getting started
This page appears when you install the application, and it describes the various steps you must undertake to get started. It is primarily a prompt to remind you to configure the pages described below.
Settings
This page enables you to set up the Jira components necessary to run the application. There are six tabs:
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Selecting Manage workflows opens the Jira workflow configuration page (see Working with workflows). You can use any workflow you wish with Risk Register, including custom workflows you have designed yourself.
Risk models
This page defines the risk models used to assess the level of risk for each risk you create. The model is in the form of a matrix with axes of Impact and Probability, while the cells define the level of risk. You can create multiple models and assign them to different projects. You delete risk models too, but you must always have at least one available as the "default" risk model.
Model list
The first panel shows a list of all risk models defined in your Jira instance as well as the projects each model applies to. The icon on the right-hand side is a green smiley if your risk model is fine, or a yellow band-aid if it requires attention.
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Clicking on the risk model name opens the model editing screen.
Model editing screen
There are several icons on the title bar:
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The green smiley enables you to open the health check screen (described further down). The pen enables you to change the title of the model, while the trash can enables you to delete the model.
Applied projects
The line immediately below the model title tells you which project this model applies to.
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You can remove a project from using this model by clicking on the x next to the project's name.
Risk levels
Selecting the Risk levels drop-down shows you the risk levels that have been defined for this model.
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Clicking on Add a level lets you add a new risk level and define its name and color.
Matrix Configuration
This part of the screen enables you to define the matrix itself.
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Clicking on the Flip matrix button in the top right-hand corner flips the impact and probability axes. This is defined per model.
Health check screen
Clicking on either the green smiley or yellow band-aid in the risk title bar opens the Health check screen.
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The application depends upon certain custom fields, and this screen shows you if they are configured correctly or not. It is an advanced screen and should only be used by experienced Jira administrators. If there is a problem on this screen, it has most likely been caused by someone modifying the custom fields used by the application.
Risk registers
This screen permits you to add, configure, and remove risk registers.
Attribution
This page describes the third-party software components used by the application.
Release notes
This page provides all recent release notes for the application.
FAQ
This page links to the Frequently Asked Questions list.
Get support
Clicking on this link opens up the ProjectBalm support portal, which allows you to search our knowledge-base and also raise a service request.
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