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Frequently Asked Questions
Frequently Asked Questions
- David Pinn
- Craig Schwarze [ProjectBalm]
Owned by David Pinn
- How can I monitor closed risks?
- How do I design my own report?
- How do I view risks across projects?
- How do I embed a risk matrix in a Confluence page?
- How do I export risks into MS Excel, CSV, etc?
- How do I export the risk matrix to PDF?
- How do I extend my trial period for Risk Register?
- How do I manage treatment activities?
- How do I show risk fields in search results?
- How do I use a filter with the risk matrix report?
- How do I assess risk in multiple categories?
- How do I safely restore from backup?
- Why do warnings appear on the issue view page?
- How do I access the Jira log file?
- How do I link a Risk Treatment?
- What data gets stored on your server?
- Can I add my own custom fields to the screens that are used for editing risks?
- Can I change the risk workflow?
- Can I visualize the risk level outside of the issue view?
- Is it possible to monitor risks for for departments rather than projects?
- Can I associate a risk with multiple project issues?
- How do I resolve a 500 error?
- Why can't I see my risks when I search for them?
- How do I hide/remove a risk from the matrix and register screens?
- How do I import risks from a CSV?
- How do I get the "Assess risk" button to appear on my issue?
- Can I rename custom fields?
- How do I add risk information to an issue?
- How do I migrate risks from Jira Server to Jira Cloud?
- How does the "Add a risk" button work?
- What if I cannot see any risks in my risk register?
- Can I change the custom field values?
- How do I customize the risk matrix?
- How do I add residual risk information?
- How do I display risks in a dashboard?
- How do I add risk information to any issue?
- How do I find my SEN (Support Entitlement Number)?
- How do I remove the risk icon from selected projects?
- Can I migrate Risk Register from Server to the Cloud using "Backup System" and "Restore System"?
- How do I repair unhealthy risk models?
- Exactly which logs and types of data do you store?
- License for subset of users?
- Does Risk Register support Data Center?
- What about risk workflow?
- How do I import risks from a CSV file?
- Will 'Create Workflow' overwrite any existing workflows?
- Migrating from one server to another
- Which permissions do I need to use Risk Register?
- How can I disable risk assessment by default?
- How do I migrate from the server to the cloud version?
- Is Risk Register affected by CVE-2021-44228 (Log4Shell)?
- How do I determine if all of Risk Register's modules are enabled?
- How do I set up debug logging?
- Why am I having trouble moving my project from one risk model to another?
- What permissions do I need to create a risk register?