Configuring a project

Use space-level Risk Register settings to define which Jira work types are treated as risks and to control whether Risk Register appears in space menus.

Spaces inherit the app-level settings configured by a Jira administrator by default. You can override supported settings for a single space without changing settings for other spaces.

1 View Risk Register settings for a space
2 Override app settings for a space
3 Return a space to app settings
4 Set the primary risk type
5 Configure supplementary risk types
6 Show or hide Risk Register in space menus
7 Resolve missing work types
8 View the treatment link type
9 Open app settings
10 Harmonise risk assessments

Space settings are useful when one team needs a different risk configuration from the app defaults. Use a local override only when the variation is intentional and should apply to this space only.

View Risk Register settings for a space

To view the Risk Register settings for a space:

Open the space.
Select Space settings.
Select Apps.
Select Risk Register.

The page shows the Risk Register settings that currently apply to the space.

Override app settings for a space

Use a local override when a space needs different Risk Register settings from the app defaults.

To override the app settings:

Select Override.
Update the settings for the space.
Select Save.

The updated settings apply only to the current space.

Local overrides take precedence over app-level settings. If a Jira administrator later changes the app defaults, those changes don’t apply to this space until the override is removed.

When local settings are active, the page shows Local space settings instead of inherited app settings.

Return a space to app settings

Remove the local override when you want the space to use the app-level settings again.

To return to app settings:

Select Edit.
Turn off Override app settings.
Select Save.

The local settings are removed, and the space uses the current app-level settings.

Future changes to app settings also apply to the space while the local override is turned off.

Set the primary risk type

The primary risk type is the Jira work type that Risk Register automatically treats as a risk.

For example, if Risk is selected as the primary risk type, Risk work items in the risk register scope are automatically included as risks.

To change the primary risk type:

Select Override or Edit.
Under Primary risk type, select a work type.
Select Save.

You can also clear the selection so the space has no primary risk type.

If no primary risk type is selected, risks can still be assessed on supplementary work types when they are configured for the space.

Only work types available in the current space are available for selection.

Configure supplementary risk types

Supplementary risk types define which additional work types can have risk assessments.

Use supplementary risk types when you want Risk Register to assess work types other than the primary risk type. For example, you might allow risk assessments on Change, Incident, or Project work items.

To configure supplementary risk types:

Select Override or Edit.
Under Supplementary risk types, choose how work types are selected.
Select the work types to include or exclude, if required.
Select Save.

Choose one of the following options.

Exclude all work types

Select Exclude all work types when you don’t want to use any supplementary work types.

Only the primary risk type is used as a risk type, if one is configured.

Only the following work types

Select Only the following work types to allow risk assessments on specific supplementary work types.

Select each work type you want to include.

For example, select Incident and Change to allow risk assessments on those work types as well as the primary risk type.

All except the following work types

Select All except the following work types to allow risk assessments on all work types except the ones you select.

For example, exclude administrative or service work types that shouldn’t be used for risk assessment.

Leave the list empty to allow all work types in the space to be used as supplementary risk types.

Show or hide Risk Register in space menus

Control whether a link to Risk Register appears in the space menus.

To change menu visibility:

Select Override or Edit.
Under Other settings, select or clear Show link to risks in the space menus.
Select Save.

This setting controls the Risk Register link for the current space only.

Hiding the link doesn’t delete risk registers or risk data.

Use menu visibility to simplify navigation for teams that don’t manage risks from the space sidebar. Users can still access risk information from other Risk Register entry points if they have the required permissions.

Resolve missing work types

A configured primary or supplementary risk type might be unavailable in the current space.

This can happen when:

the space inherits an app-level setting that references a work type that isn’t available in the space;
a locally configured work type is removed from the space;
a configured work type is deleted from Jira.

Risk Register shows affected work types on the settings page.

Add a missing work type to a company-managed space

For company-managed spaces, Risk Register can add an existing missing work type to the space.

To add the work type:

Find the Work type missing from this space warning.
Select Add [work type] to this space.

Adding a work type to a company-managed space also adds it to other projects that use the same work type scheme.

Adding a work type to a company-managed space can affect other projects that use the same work type scheme. Check the scheme impact before you add the work type.

Add a missing work type to a team-managed space

For team-managed spaces, add the missing work type manually.

Go to Space settings → Work types.

After you add the work type, return to the Risk Register settings page.

Remove a deleted work type

If a configured work type has been deleted from Jira, edit the Risk Register settings and remove the obsolete work type selection.

View the treatment link type

The Treatment link type section shows the work item link type configured for risk treatments.

Risk Register uses this link type to identify linked work items associated with risks and show them in the risk register view.

The treatment link type is an app-level setting and can’t be overridden for a single space.

The page shows None when no treatment link type is configured.

Jira administrators can change this setting in Risk Register app settings.

Open app settings

Jira administrators can open app-level configuration from the space settings page.

To open app settings, select the app settings link at the top of the page.

App settings provide the default configuration inherited by spaces without local overrides. Some settings, including the treatment link type, can only be configured at the app level.

Harmonise risk assessments

Harmonisation checks risk assessments in the space and makes them consistent with the applicable risk models.

The process ensures that:

risk assessments use the risk model assigned to the space;
calculated risk levels match the applicable risk model.

Harmonisation runs in the background and doesn’t remove risk data.

To harmonise risks in a space:

Open the Risk Register settings page.
Go to Harmonisation.
Select Harmonise.

Risk Register starts the harmonisation process in the background.

A confirmation message indicates that harmonisation has started. You don’t need to keep the settings page open while the background process runs.

If Risk Register can’t start the process, an error message appears on the page. Review the error details, or select Dismiss to close the message.